Reference

How We Handle Your Information

We collect what we need to run your account and process your bKash, Nagad and Rocket transactions. This policy explains what we gather, why we need it, and how you control it.

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JeBuzz How We Handle Your Information
PRIVACY CONTACT

How to Reach Us About Your Data

If you have questions about this policy, want to see what data we hold, or need to update your contact preferences, our support team handles privacy requests directly. Reach us through live chat for immediate help or email for detailed requests that need documentation.

Live Chat Open the chat widget from any page when you are logged in. Privacy requests are routed to a senior agent who can pull your account record and explain what we store.
Email Support Send your data request or correction notice to our support email. Include your registered phone number so we can verify your identity before releasing account information.
Account Settings You control communication preferences directly in your account dashboard. Turn off promotional messages, adjust notification frequency, or update your contact details without contacting support.
DATA HANDLING

How We Protect Your Privacy

We secure account data with encryption in transit and at rest. Access is restricted to staff who need it to process your transactions or respond to support requests. We do not share your information with marketing partners or sell contact lists.

What We Collect Phone number, email, payment details for bKash, Nagad, Rocket deposits, device identifiers for login security, and transaction history to comply with financial regulations in supported regions.
Cookie Use We use session cookies to keep you logged in and analytics cookies to measure page performance. You can disable non-essential cookies in your browser settings without losing account access.
Retention Period Active account data is stored as long as you use JeBuzz. After account closure, we retain transaction records for the period required by local regulation, then delete personal identifiers.
Your Rights Request a copy of your data, correct outdated information, or ask us to delete your account. Contact support with your registered phone number to verify your identity before we process the request.

Privacy Policy Questions

We collect your phone number, email, payment details for bKash, Nagad and Rocket transactions, and device identifiers for login security. We also log transaction history to meet regulatory requirements in supported regions.

Contact support via live chat or email with your registered phone number. Once we verify your identity, we will send a report of the account data we hold within seven business days.

We share transaction details with payment providers to process bKash, Nagad and Rocket deposits and withdrawals. We do not sell your data to marketing companies or share contact lists with external partners.

Yes. Contact support to request account deletion. We will close your account and delete personal identifiers after retaining transaction records for the period required by local regulation in supported regions.

We use session cookies to keep you logged in and analytics cookies to measure site performance. You can disable non-essential cookies in your browser settings without losing access to your account or wallet.

We delete personal identifiers like your phone number and email after the retention period required by local regulation. Transaction records are kept longer to comply with financial reporting rules in supported regions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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